ABN: 19 085 347 137
Mob: 04 33 158 787 | Phone: 02 9844 5462

Cancellation & Refund Policy

The cancellation policy of Oz Web Guru is slightly different when it comes to services such as Pay per Click management, search engine optimization, as well as other specific services. You are requested to refer to the service agreements pertaining to each particular category for looking into the details and specifications of the cancellation policy.

If you are not completely satisfied with our Shared hosting services, you may be eligible for a refund (pro-rated) by sending your request in writing to our support department within thirty (30) days of completing your new order. All other sales are final, i.e. domain registrations, Reseller Hosting, Dedicated Hosting, Software Development, Website Designing, SSL Certificates, etc. are non-refundable items and will be deducted from your order total, before you receive your pro-rated refund. You must also state a detailed reason as to why you are cancelling (as we request for any cancellation). We are the sole arbiter as to if your reason is a valid reason and if all possible steps were taken on your side and on ours to correct the situation causing the interest to cancel. By placing your order with Oz Web Guru. you agree to these terms.


Please call 0433 158 787 (Aus) or send us Online Enquiry.